Non-sale merchandise may be returned (subject to the exceptions below) within 30 days of the date of purchase for a full refund Minus Shipping charges. If Free shipping was given at checkout then your refund will be the full amount minus a Shipping and Handling fee of $30 per system. Shipping charges paid or given free by us are not refundable.
Systems and components maybe returned in New condition only. Note: Bicycles and Bike store products are not refundable. No returns will be accepted on product that is not in new used condition. Your satisfaction is our top Priority! If you are unsure if our product is right for you we ask you please test the system out in a clean environment with all skin completely covered in clean clothing. Take care when unpacking and testing that the system stays in new condition. If after trying its not for you please repackage in the same manner in which the system arrived new and return to us. Your are responsible for ensure product is returned to use properly package as your received it. You are responsible for the product until we have it back in our possession. We highly recommend your pay for insurance when you set up your shipping return. Product Damaged during shipping is your responsibility. Any damage claims must be address with your shipping provider. Please contact us at firstname.lastname@example.org for. return authorization before returning the system. Only System, with return authorizations and in new condition will be excepted. Question please email us email@example.com for call us 303-582-0646